Investigating the Awareness of Patient Rights based on the Patient's Rights Charter among Patients Referring to Teaching Hospitals of Mashhad University of Medical Sciences, Mashhad, Iran

Kiani, Mohammad Ali; Maamouri, Gholamali; Noori, Masumeh; Roudi, Elham; Jarahi, Lida; Kianifar, Hamidreza; Zakerian, Mohsen

doi:10.22034/meb.2021.296569.1018

Investigating the Awareness of Patient Rights based on the Patient's Rights Charter among Patients Referring to Teaching Hospitals of Mashhad University of Medical Sciences, Mashhad, Iran

Authors

Mohammad Ali Kiani ¹

Gholamali Maamouri ¹

Masumeh Noori ²

Elham Roudi ¹

Lida Jarahi ³

Hamidreza Kianifar ¹

Mohsen Zakerian ⁴

¹ Faculty of Medicine, Mashhad University of Medical Sciences, Mashhad, Iran.

² Mashhad University of Medical Sciences, Mashhad, Iran.

³ Department of Community Medicine, School of Medicine, Mashhad University of Medical Sciences, Mashhad, Iran.

⁴ School of Traditional Medicine, Mashhad University of Medical Sciences, Mashhad, Iran.

10.22034/meb.2021.296569.1018

Abstract

Background: In order to ensure the quality of healthcare services, it is inevitable to observe medical ethical standards and patient rights. We aimed to determine the level of awareness of patients' rights based on PRC among patients referred to the teaching hospitals of Mashhad University of Medical Sciences, Iran.
Materials and Methods: This cross-sectional study was performed on 43 patients admitted to two teaching hospitals in Mashhad, Iran. Data were collected using a two-part questionnaire including demographic characteristics and the inventory of patients’ rights observance. Statistical analysis was performed using descriptive statistics and independent t-test, chi-square, Spearman correlation coefficient and ANOVA in SPSS ver. 16.
Results: The mean ± SD of the age of the research subject was 26.5 ± 9.83 years. A total of 37.2% of the participants had moderate awareness of patient rights. The highest observance of the patient's rights was related to the area of respecting the patient’s privacy and confidentiality, which was evaluated as excellent by 41.9% of research subjects. The lowest observance of the patient's rights was related to the optimal provision of health services to patients, which was poor in 39.2% of the research subjects. There was no significant relationship between demographic characteristics (age, gender, education, number of hospitalization days, and patients’ place of residence) with observance of patient rights (P>0.05).
Conclusion: In the present study, patients did not have an optimal awareness of PRC in most related areas. Therefore, it is suggested that more detailed regulatory policies be developed and implemented to ensure the provisions of the Patients’ Rights Charter as well as educational programs to promote patient awareness in this area.

Keywords

Awareness

Patient Rights

Patient' s Rights Charter

Patients