The Satisfaction with Virtual Education and Related Factors from the Perspective of Medical Students during the COVID-19 Pandemic: A Systematic Review

Document Type : Systematic Review


1 Joint Reconstruction Research Center, Tehran University of Medical Sciences, Tehran, Iran.

2 MD, Neurologist, Department of Neurology, Faculty of Medicine, Mashhad University of Medical Sciences, Mashhad, Iran.

3 Assistant Professor of Emergency Medicine, Department of Emergency Medicine, Faculty of Medicine, Mashhad University of Medical sciences, Mashhad, Iran.

4 Pediatric Neurologist, Department of Pediatric, Faculty of Medicine, Mashhad University of Medical Sciences, Mashhad, Iran.

5 Department of Midwifery, Nursing and Midwifery School, Zahedan University of Medical Sciences, Zahedan, Iran

6 General Physician, Shahrekord University of Medical Sciences, Shahrekord, Iran.



Background: Changes in educational methods and the virtualization of university classes following the COVID-19 pandemic necessitate an evaluation of the opinions of students regarding this method of education. This study was conducted to investigate Iranian medical students’ satisfaction with virtual education and its related factors during the COVID-19 pandemic.
Materials and Methods: This study is a systematic review. Two independent researchers selected articles on student satisfaction with virtual education in databases Scopus, EMBASE, Cochrane Library, Web of Science, ERIC, Medline databases, and Google Scholar search engine without time restrictions up to September 2022. The quality of the information was evaluated using the STROBE and COREQ scales.
Results: Fifteen related studies were included. The students’ satisfaction with virtual education ranged from 56.3% to 92.15%. The lowest level of satisfaction was related to the items of technical and infrastructural problems, the incompatibility of the volume of course content with the number of courses, and dissatisfaction with the content, assignments/tests, and feedback. There was a significant positive relationship between the students’ satisfaction level and their academic performance, gender, semester, education level, and e-learning experience (p<0.05).
Conclusion: The level of students’ satisfaction with the quality of virtual education was average. Therefore, efforts to improve the facilities and infrastructure of hardware and network, paying attention to the diversity and appeal of training with various solutions, providing appropriate content, and better interactions between educators and students can lead to the development of this type of education and maximize student satisfaction.